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Black Squares Syndrome -

"When I turn my TrueTalk on the display turns on for an instant and then goes all black."

On rare occassions the TrueTalk may forget it's contrast setting, resulting in the "Black Squares Syndrome". The problem is easily corrected simply by reajusting the contrast level, although this must now be done "blind" as the display is not legible. Proceed as follows:

1. Press and hold the power button for a couple of seconds to turn the TrueTalk on.
    
2. Wait a few seconds for the unit to initialise.
    
3. Briefly push and release the power (setup) button again, to enter setup mode.
    
4. If the display is dark, repeatedly push the "-" (error) key until the display is readable again. You may have to press the "-" key 15 to 30 times to restore the display. If the display is too light, press the "+" key instead of the "-" key.
    
5. Briefly push and release the power (setup exit) button once more, to exit setup mode and save the new contrast level.

In all cases of this "black squares" syndrome, the above sequence has corrected the problem. If you still cannot get it working please send an email to the support address shown above or contact us by phone on +61 3 8611 7903.